PURCHASING

Purchasing

Payment Methods

Payments can be made with major credit cards through Square using the web site shopping cart
We do not have access to your financial information when using Square
Paypal is available upon request, but not through the shopping cart. Please reach out via the Contact form - include the title of the artwork and your Paypal email address to request a Paypal invoice

International Purchases

International buyers please contact me prior to placing an order to receive an estimate of the shipping cost
All transactions are in US Dollars
International orders will require a Paypal invoice sent for the combined total of the purchase cost and final shipping amount
International orders may be subject to import duties and taxes according to the laws of the destination country - we accept no responsibility for these additional charges and they are solely the responsibility of the buyer

SHIPPING

Shipping

US Shipping

Shipping is provided at no additional cost to locations within the United States
UPS Ground or USPS Priority Mail are the primary carriers depending on the size of the artwork

International Shipping

International buyers please contact me prior to placing an order to receive an estimate of the shipping cost
Shipping times can vary greatly depending on the destination country and the time required to clear Customs - please remember the carrier has no control over Customs wait times so even priority shipping can take several weeks to clear Customs

Tracking and Signatures

A tracking number is provided with each shipment, regardless of carrier
Signature confirmation is required unless declined by the purchaser; when declining a signature confirmation the purchaser assumes all responsibility for the shipment
No refunds will be issued for lost shipments if the purchaser has declined a signature confirmation

Returns

US Orders

For artworks delivered to US addresses you have 14 days from the date of delivery to request a refund
The refund amount will be the purchase price minus 20% to cover the original cost of shipping and packaging
Returns must be shipped in the same packaging, insured, signature required, and using the same carrier that delivered the artwork
The entire cost of return shipping is the responsibly of the buyer
The artwork must be received in the same condition as originally sent
Once the artwork is safely received a refund amount of 80% of the purchase price will be issued

International Orders

I am unable to offer a refund or return on any artwork(s) sent outside of the US

Damaged Orders

Artworks are carefully packaged to avoid shipping damage, but artworks are insured for their full value should a shipment be lost or damaged in transit
It is imperative that you inspect your shipment carefully before accepting delivery
Do not sign and accept delivery if the package is visibly damaged
If the damage is discovered after opening the shipping box contact me immediately using the contact form below
You must contact me within three (3) days of receipt to report a damaged shipment and provide all required photographic evidence of the damage in order for me to submit a claim with the carrier
Carriers require the following photographic evidence to process a claim:
- A photo showing the damaged item and how it was packaged inside the box
- A photo of the damaged item
- A photo of the packaging material used
- A close-up photo of the shipping label with tracking number
- A close-up photo of the box manufacturer’s certificate (round stamp on outside of box)
- Two photos showing all six sides of the package (one showing top and two sides, another showing bottom and opposite sides)
- Dimensions of the box, including the package height, length and width will also be needed
Once all required photographic evidence is submitted insurance claims can take several weeks to process
Any payment made by the carrier on behalf of the damage claim will be used to issue a refund to the buyer, up to but not to exceed, the purchase price